We all have been in some form of conflict both at personal life and in our workspace, while it is still easy to deal with conflicts of home, at workplace the same thing can be tricky and complex, and not everyone is equipped enough to deal with it the right way.
So, what can one do if caught in a conflict at your workplace?
Here is a tested method, practice it and you will save yourself from unnecessary conflicts.
Step 1: Begin with an intentional pause, take 3 deep breaths and revaluate to what extent you hold authority in the scenario you are in.
(If the conflict has happened in the past,recall it and then reevaluate it)
Step 2: Every role holds authority ,but it varies with the position in the hierarchy ,evaluate where do you stand in the position of the hierarchy and then choose your response to the person and to the conflict accordingly.
Step 3 : As you recall and revaluate the conflict,ask yourself and write down your response in the below template.
I feel……………………………………
About..………………………………..
I need…………………………………..
Reflect on the response you have written especially
the I need………………………. part , this is your insight area, and may very likely indicate whether the issue is actually related to the workplace or is it something to do with you personally.
The more you learn what and where the problem lies the easier it is to find a resolution.
© Mehnaz Amjad 2017-2025
Mehnaz Amjad | Coach
Hyderabad, India